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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rocky Horn

Rocky Horn

August 5, 2025

5  out of  5
rating by Rocky Horn
"Excellent group of people. Very responsive and they follow up with what you ask them to find out.their rates were better with better coverage. I’d highly recommend reaching for them to do a quote on your insurance needs."
We responded:
"We appreciate your positive feedback and recommendation! It’s great to know we could offer you quality coverage and prompt service. Feel free to contact us anytime! -Dustin"
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Brenda Porter

July 19, 2025

5  out of  5
rating by Brenda Porter
"Nathan at the Dustin Upgren agency gave me a quote 6 months ago. While I was not quite ready to make the change at that time, I was impressed with how thorough he was when going over the quote. He explained everything well and answered all of my questions. Last week, when Nathan sent an email asking if he could again give me a quote, I didn't hesitate. Once again, he explained my options and answered my questions without being pushy. I am happy with my decision purchase my homeowners and car insurance from this agency."
We responded:
"We are thrilled to be working for you, Brenda! -Dustin "
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D Ritter

July 17, 2025

5  out of  5
rating by D Ritter
"Nate was quick & super helpful getting me a new quote for a vehicle we were debating on purchasing."
We responded:
"Nate is the best and we are happy to be your insurance partner! -Dustin"
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Neil Theisen - Central MN Realty

July 16, 2025

5  out of  5
rating by Neil Theisen - Central MN Realty
"The Dustin Upgren office for State Farm has been a great group to work with! Recently after a bit of car trouble they came through with a towing assistance when it was unsure if the manufacturer would cover it. They have also been rock solid in home claims as needed in the past!"
We responded:
"Thank you for the kind words Neil! Our team is dedicated to being there for you when it matters most, your feedback means a lot to us!"
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Carol Gadd-Marshall

July 11, 2025

5  out of  5
rating by Carol Gadd-Marshall
"Dustin personally took care of our claim, no questions asked. We supplied an estimate and photos and we received a check within days. I love the personal attention we receive from this office and and the prompt responses we get with our claims and questions. It's a national company with small town personal and professional service."
We responded:
"Thanks for the great review Carol! Happy to help in providing hands on support through your claim process!"
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Kyle Edelbrock

July 1, 2025

5  out of  5
rating by Kyle Edelbrock
"Had a great experience working with Dustin’s office and Maddison. They work quickly and efficiently and explained everything so it was easy to understand!"
We responded:
"Appreciate the review, Kyle! -Dustin"
Profile photo of Braedon Firkus

Braedon Firkus

June 2, 2025

5  out of  5
rating by Braedon Firkus
"Very helpful, understanding, and quick to resolve any questions or claims."
We responded:
"Happy to settle your claim efficiently for you! We appreciate your business! Dustin"
Profile photo of Alyssa Michels

Alyssa Michels

May 6, 2025

5  out of  5
rating by Alyssa Michels
"Very friendly and prompt service! Was able to get quotes quickly and start coverage in a very timely manner."
We responded:
"Alyssa, thanks for the positive feedback, we enjoy working for you!"
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Jeremy Huehn

February 26, 2025

5  out of  5
rating by Jeremy Huehn
"Brady did a great job answering questions and putting together a comparable quote. Overall happy with the process, he did a good job following with me as well to get to that point."
We responded:
"Thanks for the note, Jeremy! Brady does a fantastic job and we are excited to work for you! Dustin"
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Marv Siekman

February 19, 2025

5  out of  5
rating by Marv Siekman
"Several deer jumped in front of my vehicle and I hit one. Had significant damage. State Farm handled the claim fast and fair. Exceeded my expectations- their payment portal was remarkably user friendly. State Farm got this problem in my rear view as fast as possible."
We responded:
"While we would rather not see any accidents, we are glad the process was smooth for you from our office and the technology we have! Appreciate you, Marv! Dustin"
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Christine Scherbing

February 11, 2025

5  out of  5
rating by Christine Scherbing
"Brady is so great to work with! Very attentive and aware of your needs! Highly recommend!"
We responded:
"Thanks Christine! We love working for you and yes, Brady does a great job- have a great week! — Dustin"
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Heather Kipf

February 10, 2025

5  out of  5
rating by Heather Kipf
"I worked with Maddison to get a new policy set up for my Mom. She was very easy to work with, knowledgeable, and always responded very quickly. She had a great attitude and was so easy to work with."
We responded:
"Awesome review and appreciate it -- we love working for your family! -- Dustin "
Profile photo of Randy Schmit

Randy Schmit

February 3, 2025

5  out of  5
rating by Randy Schmit
"It was an Awesome Experience dealing with Madison. Fast quick easy n signed Me up with Home Owners Ins. That day. Like in 30 minutes. I didn't think it was possible that fast!!!! Madison was Amazing 2 talk 2 . So comforting."
We responded:
"Randy, awesome feedback and we agree, Maddison does a great job! We are excited to work for you! Thanks for the review! Dustin"
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Brent Vogt

January 31, 2025

5  out of  5
rating by Brent Vogt
"The customer service and people are outstanding. I have never had one problem with my insurance over the years and Dustin's team responds quickly, accurately, and always with professionalism and candor."
We responded:
"Thanks for the kind review, Brent! It's been our pleasure. -Dustin"
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Bryan Anderson

January 23, 2025

5  out of  5
rating by Bryan Anderson
"Friendly and helpful"
We responded:
"Thanks for the 5 Stars, Bryan -- our entire team is here if you need anything! -- Dustin"
Profile photo of Cassandra Volkmer

Cassandra Volkmer

January 20, 2025

5  out of  5
rating by Cassandra Volkmer
"Maddison was so amazing! And very caring and made sure I had the best and easy experience"
We responded:
"Thanks for the kind words, Cassandra! Maddison does a great job indeed. We appreciate your business. -Dustin"
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trina scherer

January 13, 2025

5  out of  5
rating by trina scherer
"Madison was so helpful! We bought a new vehicle over the weekend. I was able to provide all the needed information and, because of our relationship with State Farm, she knew exactly what we wanted and verified everything without missing a beat. Always outstanding service!"
We responded:
"Trina - thanks so much for the kind words and yes, Maddison does a terrific job! We appreciate your business -- Dustin"
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Will Beardmore

November 13, 2024

5  out of  5
rating by Will Beardmore
"A year later, I’ve shopped rates again and no one comes close. Other reps have tried to say they can provide better service, but on breaking it down, StateFarm has a better network, a better app, and better rates. Plus locally, Brady has been so easy to work with. Educating without pushing. Easy five stars."
We responded:
"Thank you, Will, for your kind words and five-star rating. We're thrilled to hear that our network, app, and rates have met your expectations. Brady and the team appreciate your trust and look forward to continuing to serve you. -Dustin"
Profile photo of Lily Prince

Lily Prince

October 16, 2024

5  out of  5
rating by Lily Prince
"Always easy dealing with a knowledgeable person"
We responded:
"Thank you, Lily, for your kind words! We're thrilled to hear that you find our team knowledgeable and easy to work with. Your satisfaction is our top priority, and we appreciate your trust in us. -Dustin"
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Clarisse Sauers

October 10, 2024

5  out of  5
rating by Clarisse Sauers
"Madison and all of Dustins team was so fast at getting me a quote and all the paperwork done and was able to get my car insured, stress free! I'd recommend these guys to anyone."
We responded:
"Thank you, Clarisse! We're thrilled to hear that Madison and the team provided you with a quick and stress-free experience. Your recommendation means a lot to us. -Dustin"
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Kimberly chance

October 10, 2024

5  out of  5
rating by Kimberly chance
"Lori was great to work with. She was extremely helpful and explained everything."
We responded:
"Thank you, Kimberly! We're delighted to hear that Lori provided you with excellent service and clear explanations. -Dustin"
Profile photo of everett balko

everett balko

October 2, 2024

5  out of  5
rating by everett balko
"Working with Brady has been a great experience. He is always responsive in helping you great the best insurance coverage. If you call and leave a message he will return your call in a timely manner, which not all agents will do. Keep up the great work Brady!!"
We responded:
"Thank you, Everett, for your kind words about Brady. We're thrilled to hear about your positive experience and appreciate your recognition of his dedication and responsiveness. We'll be sure to pass along your compliments. Thank you for choosing us! -Dustin"
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Jean DeGross

August 27, 2024

5  out of  5
rating by Jean DeGross
"We have been with State Farm over 20 years and the entire team has been fantastic! We've been mainly working with Nate on requests, lately, and he is always quick and attentive to our needs. A solid five stars for this team!"
We responded:
"Thank you, Jean, for your loyalty and kind words! We're thrilled to hear that Nate and the team have met your expectations. Your satisfaction is our top priority, and we look forward to continuing to serve you for many more years. -Dustin"
Profile photo of E K

E K

July 2, 2024

5  out of  5
rating by E K
"Great people! Always helpful. We’ve been customers for over 15 years. Quick answers whenever I have a question. Highly recommend this insurance group!"
We responded:
"Thank you for your loyalty and kind words! We are delighted to hear about your positive experience with our team. We appreciate your recommendation and look forward to continuing to provide excellent service for years to come. -Dustin"
Profile photo of Liz Reber

Liz Reber

April 2, 2024

5  out of  5
rating by Liz Reber
"We’ve been with State Farm and Dustin’s team for a little over a year now. From switching everything over at the beginning to making changes with vehicles and other things, working with Brady has always been super smooth and easy. I appreciate having a local agent who always gets back to me the same day, if not within an hour."
We responded:
"Thanks for the kind words and we love our partnership, Liz!! And yes, Brady does a fantastic job! -Dustin"