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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tyler Pierce

September 13, 2023

5  out of  5 rating by Tyler Pierce
"Clear and helpful service"

J. Janecek Kundinger

September 12, 2023

5  out of  5 rating by J. Janecek Kundinger
"The customer service from the Dustin Upgren State Farm office is outstanding! No matter who we speak with by phone, they are friendly, helpful & efficient. Thank you!!"

Margo DiIeso

September 8, 2023

5  out of  5 rating by Margo DiIeso
"Nate responded to my questions quickly and efficiently. He went the extra mile and found that I was actually due a refund!"

Scott Hemmesch

September 6, 2023

5  out of  5 rating by Scott Hemmesch
"Maddison was very helpful and great to work with. We were happy to find coverage that met our needs and our budget!"

Doug Bice

July 26, 2023

5  out of  5 rating by Doug Bice
"Very friendly group and they saved me money on my insurance policies"

clint voller

July 24, 2023

5  out of  5 rating by clint voller
"My wife and I worked with Nate to determine the proper coverage we needed for our house and vehicles. He explained everything very well, and answered all of our questions. It wasn't just another "sales pitch". He genuinely wanted to be sure that we were being taken care of. Nate was very prompt with communication and in less than a week, he got us switched to our new plan. I look forward to working with Dustin, Nate and the rest of the team!"

Kelly Fitch

July 19, 2023

5  out of  5 rating by Kelly Fitch
"Dustin and his crew, including Nate and Shelli, make the experience of car and home insurance so easy! They are personable, quick to respond to questions, and best of all, they show compassion in all that they do."

Linda Schlangen

July 19, 2023

5  out of  5 rating by Linda Schlangen
"Thank you Nate for your courteous and quick help today."

Carrie Hansen

July 18, 2023

5  out of  5 rating by Carrie Hansen
"Nathan and State Farm have been great to deal with !"

Steve Lochen

July 18, 2023

5  out of  5 rating by Steve Lochen
"Dustin's team is great to work with. Resourceful, positive, and they follow through. Nate walked us through insuring our new small business and made everything easy. When we reached out to other insurers, we were left with more questions than answers. It was clear very quickly that we wanted to work with Dustin and Nate."

Mark Lardy

July 17, 2023

5  out of  5 rating by Mark Lardy
"Already having personal insurance with Dustin and his team, it was automatic to have them also as a business partner with our business insurance. Working closely with Nate especially, and with Dustin, everything just flows naturally as they are on it! If you need something or have a question on anything, you get fast, efficient results that i haven't seen anywhere else. They are a partnership that I am extremely happy with and would recommend to anyone!"

Josh Hibbison

July 14, 2023

5  out of  5 rating by Josh Hibbison
"Excellent customer service from this team. Nathan Molitor is quick to respond whenever I need a temporary rental receipt on my RV's that I use."

Bill Brand

July 14, 2023

5  out of  5 rating by Bill Brand
"It’s a great joy to find a company that really knows their business, is thoroughly professional, yet caring and personal. That’s what you want in an insurance agency, and that is what I found with the Dustin Upgren State Farm Insurance office. I was particularly impressed by the level of research the team conducted into the history and structure of our condo complex for our HOA insurance, and in what levels of coverage would provide the optimal balance of cost and peace of mind for my personal needs. I am so thankful to now be with this team, and can highly recommend them for your insurance needs."

Tailor Dockendorf

June 6, 2023

5  out of  5 rating by Tailor Dockendorf
"Can't say enough great things about the staff at this office. They go above and beyond to make sure their clients are taken care of. I work with Brady on auto/home coverage, and Lori for Life Insurance and they both are so great to work with and are always super fast at responding to any questions or concerns I have."

Kathy Wolf

March 24, 2023

5  out of  5 rating by Kathy Wolf
"I called them a few times with questions and they always helped me out right away and even made me copies and mailed information back to me. Always friendly and professional on the phone e and in person."

John Dockendorf

January 11, 2023

5  out of  5 rating by John Dockendorf
"Great staff, very willing to assist and explain"

Ben Mueller

December 14, 2022

5  out of  5 rating by Ben Mueller
"Dustin and his team have been great to my family. They are very responsive and handle all our insurance matters quickly and efficiently."

Dillon Paulson

December 8, 2022

5  out of  5 rating by Dillon Paulson
"Working with Brady through a home & auto quote was a pleasure. It took less than 24 hours from my first call to a new home & auto policy with State Farm. Brady is quick to respond, easy to work with, and very knowledgeable about the best options for his clients."


September 8, 2022

5  out of  5 rating by bdrontle
"We've bundled all our insurance with Dustin and his team at State Farm for several years now. The entire staff is nothing short of amazing. They are kind, integrity driven, and ensure that you are covered during times in which you need it the most...which is exactly what we needed when our house recently took on significant hail damage. Aside from delivering great service, they are very involved in the community. Thank you all! ~ The Drontle's"

Pat Grelson

August 16, 2022

5  out of  5 rating by Pat Grelson
"We switched to State Farm because of the great rates we got for our cars and house. The real test came when we had a fender bender accident. The entire staff at the office passed with flying colors! They were so helpful and efficient that our stress and anxiety just disappeared. A special shout out to Shelli for her quick and helpful responses."

Andrea White

August 7, 2022

5  out of  5 rating by Andrea White
"Dustin is always available when I need him, he will go out of his way to solve a problem. His positive, lighthearted attitude is infectious."

Daniel Pfannenstein

August 5, 2022

5  out of  5 rating by Daniel Pfannenstein
"Dustin Upgren and his team are amazing. They work to get you the best coverage at a fair and reasonable price. They are committed to making the local community a better place by investing into the community. They are top notch and I highly recommend this team for your insurance needs. Check them out!"

Rob Dunlap

August 3, 2022

5  out of  5 rating by Rob Dunlap
"I have worked with Nate and Dusty and they have both went above and beyond my expectations. Quick replies and they make sure to take care of all of your insurance needs. Definitely glad we switched to Dustin Upgren State Farm"

Ali Beedy

July 21, 2022

5  out of  5 rating by Ali Beedy
"Dustin Upgren and the entire staff at the Cold Spring office have been so supportive and super easy to work with. I am always greeted with a smile when I walk into their office. My questions are always answered on the same day. Brady, my account manager, has made the process of switching insurances so easy; making sure we understood exactly what was in our policy, canceling our current policy, checking in to make sure we’ve received everything. Overall a great experience. I would recommend Dustin Upgren and his team any day."

Cris Knott

September 22, 2021

5  out of  5 rating by Cris Knott
"Suzanne has a willingness to help that doesn’t stop. She will answer any and all questions, no matter if she’s answered them before for you. And she doesn’t just work in that “8 -5 window."